How to get Support
How do I get support or where can I ask some questions?
Seems there's no chat, no email, no phone number, only this thing.
I watched al the video's but still have a few questions. Is there a complete manual or more video's?
Anyone?
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Comments11
Nils Agerberg
Jan 3
Hey, sorry for the late reply, was trying to find you on Facebook to chat there. The message you’re seeing is simply wrongly put, you can ignore it since you’re on the 497 plan. It should work seamlessly. Test and let me know.
We’re working on some big updates, that will really make your investment worthwhile!
Jerome Ross
Jan 8
Nils, please check your email. I’ve send you a few mails.
Nils Agerberg
Jan 8
Hey, Jerome, I’ve replied to you, did you not get my replies?
Jerome Ross
Jan 8
Hi Nils,
No except from some “promotional” emails send from a drip from your Highlevel account, I haven’t got any replies to my mails.
Nils Agerberg
Jan 8
Okey, I did answer this. The text you’re seeing is plain wrong. It should say that “if you’re on the 297…” - so you can simply ignore that. We are launching an update soon that will make that go away entirely.
Jerome Ross
Jan 9
Hi Nils,
(Since email seems not an option, let’s do it this way…)
Other things I noticed when doing some testing.
When creating websites via the Form: (https://smartwebsite.clickwise.app/)
Wrong branded Custom Domain link is used in email for customer, although the system is synced and says: go.clickwise.app. (app.gohighlevel.com is used)
Via the form there’s no choosing more templates, only the Stockholm and Liverpool are used, not able to use the customization options you have when logged in at the Agengy Toolkit.
Although I entered that the niche was “Local Bakery” the toolkit created websites for a carpenter??
Mail was not send to customer (I put in a test mail address: demo@clickwise.app) but this could (probably) be a Highlevel thing
These are the 2 links created when I used the form:
Liverpool: https://app.gohighlevel.com/v2/preview/sIUSBc1fqNWPoAJEo2Ld
Stockholm: https://app.gohighlevel.com/v2/preview/mD0ba1eMw1kfI4bzsO3C
Other questions:
Is it possible to created a trigger that when I create websites via the Agency Toolkit environment/ console, so NOT via the from, that my Highlevel will start a workflow to send out the emails?
And what are the things that are coming soon to be exited about?
Hope to hear from you soon!
P.S. Would it be able to extend the trial a bit, otherwise I will have to request you to cancell my trial by today (Jan 9th - 2026)
Nils Agerberg
Jan 9
Hey, thanks for the feedback. Honestly, the production version has not been updated in a while since we’re doing a HUGE remake of the entire app. I’ve partnered with a big name in the GHL space and we’ll be offering something that in my opinion is better, but it’s a bit different. The focus, at first, will be mostly toward funnels. However, we’ll be adding website templates as well.
The embeddable form will disappear since, based on testing, it’s better to have a regular form and create websites for the ones that qualify, a lot of garbage post entries, tbh.
In the new version (which we plan to launch on the 15th with a new name), you’ll be deploying the funnels and sites directly into GHL meaning you’ll be able to edit them in the builder and not having to edit custom values.
So with that in mind, do you think that would be better or worse for your situation?
Jerome Ross
Jan 9
Hi Nils,
Thanks for the quick reply.
I think the new version could be very interesting, although I was (also) looking for a sysem that can produce complete websites at scale.
I would have to experience the new version first I think to be able to give my opinion.
But how do we go from here. Do I cancel my trial subscription for now and re-apply when the new version is life or can you extend my trial until new version is launched?
Also, will the current version be updated to the new version or will there be 2 seperate versions?
Regards,
Jeroen
Nils Agerberg
Jan 9
Yes, the tech is there, the “only” thing remaining is to build out pages dynamically. That being said, at this point you’re able to import a website template, deploy it as a website with AI content. After we’ve launched I’m focusing more on websites.
We’ll be introducing a token system, meaning when you create your account after the re-launch, you’ll get 3 tokens to test things out with.
There will only be one version.
Jerome Ross
Jan 10
Ok thanks.
I noticed you cancelled the payment for the subscription, thanks for that.
But I’m very interested, so keep me posted!
Nils Agerberg
Jan 11
Hey, yes, I cancelled it and refunded the payment. I also kept the account open so you’re free to use it. :)